Frequently Asked Questions
Welcome to our FAQ corner, designed to provide insights and solutions for all your queries about our products and their acquisition.
What stocks do we offer?
Our stock includes The full range of Pergamano products. We also stock products from other suppliers, such as Gina K Designs, Altenew and Nuvo amongst others.
Groovi Plates
Please note:Â Due to the fact that there are an enormous amount of Groovi Plates. We do not have them all listed on this website.
If there is a plate that you would like, that is not on the site, please email or telephone me your requirements, and I will do my best to get them for you.
Do you sell other products?
Although we specialise in Parchment Craft we are aware that there is a place for other products – such as Stamps – within our craft. Therefore Stamps from Gina K Designs, Woodware and Altenew have been added. Also the fabulous Silk Microfine Glitter from Elizabeth Craft and Mica Powders from PearlEx. Having found that foil works well on Parchment, we have also added Deco Foils which work well with both adhesive and toner.
Postage
We do our best to dispatch your order within 3 working days. Occasionally this can take longer. Especially at holiday times. As soon as your order has been dispatched, you will receive an email to advise you along with a link to the tracking number for your convenience.Â
Postage costs
Postage costs will be calculated at checkout – Orders are sent via Australia Post.
Payments
Payments can be made via PayPal, Credit Card or Debit Card, should you prefer direct debit.